Four Chairs will not accept online returns after 30 days of purchase for any reason. We do not accept returns on special order items. If an item is available for return, it must be returned in its original packaging in unused condition or it will be returned to the purchasing customer at your own expense. All returns are subject to a restocking fee not to exceed 25% of the purchase price of the item. We do not issue refunds for any reason, if an item is returned or an order is canceled, we will issue in store credit for price less shipping and handling, re-stocking fees and return shipping charges. Standard shipping charges will apply for all “free shipping” items. There are no returns on lighting or special order furniture.